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Virgin Atlantic Airways Customer Service All Support

We can take you further than Europe - Virgin Atlantic style. Explore Bengaluru, our newest destination in India, with daily flights from March 30th 2024. Or go big in Dubai, with our winter seasonal service taking off four times a week from October 30th 2023.


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Best time to call: 09:45 Hours: Mon-Fri 08:00 - 17:30 Local Time Why you need to call Virgin Australia: Let us know what your Virgin Australia issue is so that we can connect you with the right Virgin Australia department, and provide tips, solutions, and follow-up! Contacting Virgin Australia - by phone or other ways:


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Customer service plan Our commitment to you. This page helps you understand the level of service you can expect from us at all times. Customer service and commitment to our passengers has been the driving force behind our brand. We strive to get it right first time, every time. Occasionally, things do not go as planned.


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USA Reservations/Flight Information: +1 800 862 8621 (Open 24/hours day) Special assistance: +1 888 747 7474 Caribbean Reservations: +1 800 744 7477 or Barbados: +1 246 228 4886 (Open 24/hours day) China Reservations +86 21 61 361777 (Open Monday to Saturday 8am - 8pm) Cuba Reservations: +53 7 204 0747 (Open Monday to Friday 9am - 4.30pm.


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1 What can we help you with? Booking a flight Manage my booking Prepare to fly Special Assistance Baggage Flight disruption Flying Club Complaints and feedback If you have any questions, concerns or issues, we're here to help. Check here to find the answers to your questions here and get in touch with us if you need to.


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29 November 2023 Virgin companies Black Friday deals from Virgin Now We're Voyaging: Richard Branson gives free cruises to guests on Virgin Australia flight Find out more about Virgin Australia. Book your next adventure, whether for business or pleasure, and enjoy the extra special Virgin touches on your flight.


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Help centre Help centre Welcome to help centre. If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. Travel news and alerts


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Contact us Hello there. If you haven't been able to find what you need on our website, we're here to help. If you're calling from outside the UK, use the phone numbers below to get in touch. Otherwise, you can find our UK phone numbers on Contact us. Calling from USA Customer Centre: +1 800 862 8621 Reservations, Customer Service and Flying Club


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Help centre Claim a refund for flight disruption After your flight After your flight When things don't go according to plan, we're here to help you. This page tells you how best to make a complaint, find out everything you need to know if your flight has been disrupted or you have baggage that has been lost or damaged.


Airline Customer Journey Map

Customer Service Centre directly or make a booking on our own website www.virginatlantic.com we will allow you: for a maximum of 24 hours after the reservation is made as long as that reservation is made one week or more prior to a flight's scheduled departure.


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All tickets include hand baggage (max size 23 x 36 x 56cm or 9 x 14 x 22 inches) in addition to the normal stuff you'd carry with you, like your coat or handbag. It's always worth packing a few essentials such as medication, valuables, basic clothing and toiletries into your hand luggage just in case the unexpected happens.


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Opening hours: Mon - Fri: 9am - 6:30pm Sat: 9am - 5.30pm I Sun: 10am - 5.30pm If you're calling from outside the UK, use the phone numbers below to get in touch. Calling from USA Customer Centre: +1 800 862 8621 Opening hours: 24 hours a day, 7 days a week Deaf or Speech impaired Dial 711 for Relay Services. Calling from other countries Austria


Our Brand Virgin

Customer service and contact information | Virgin Atlantic How to book a flight on our site Check your flight status How to upgrade Flight disruptions Armed Forces discount Checking in Ways to check in Finding your booking reference Advance passenger information Flying Club Log into Shops Away Claim missing miles for Virgin Atlantic flights


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Save £25 off per person on all flight + hotel bookings, PLUS save a further £100 using the code EXTRA100 when spending £3,000 or more. PLUS, all Flying Club members receive FREE seat assignment. Minimum spend restrictions and T&Cs apply. Shop flight + hotel. Sale now on.


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Help centre Redirects for CRM Contact us If you do need to get in touch, just choose the method that suits you best - by completing a contact form, sending us a message, or giving us a call. We're here to help. Fill out a simple form Using our forms is often the easiest way to solve your problem.